If you have the 270, 570, or 770, please head into the administrator menu of your device and verify if option 4. Cloud Service is available. If this option is not available for you or if you have a device that is not listed here, please feel free to contact us for more information

Please note, that when shipping the unit out of the country it may violate the terms and conditions you have agreed to at the time of the purchase. Currently this service is only available in the United States. The services will not work outside of the 50 states, including US territories and in any other country. As we expect to expand the service to other countries, please feel free to visit this page for any updates.

Currently, the InBody machine can only connect to the internet on a 2.4Ghz 802.11 B/G/N wireless network. If this option is not available to you, you can also connect to the internet via an ethernet connection as well.

The Standard pricing package is $30 a month per unit connected to your account.

Data sync occurs in real time when the unit is fully connected to the web service. After a test has been completed it should only take a couple of seconds for the result to upload. If it does not please double check to see if the unit is properly connected to your network, logged in to the cloud service, and that the proper mobile number was used.

The Terms of Service does not allow for us to create nor allow you to share your login credentials. For the protection of your data and your client’s information every authorized user must have their own login credentials. Failure to do so may be a violation of one or more local privacy laws such as HIPAA or the Privacy Act.

The LookinBody Web app can use any printer that is installed and connected to your printer. This includes Bluetooth and Wireless printers as well. Additionally, when printing through the web service, you can use regular blank sheets of paper to print out your client’s result sheet.

We offer a couple of different solutions where you will be able to efficiently manage the data coming in. Please speak to one of our LookinBody Web specialists for more information

If the only requirement is for your client's test results to sync to the InBody App, please enable the Cloud Service on your InBody device—no login needed. The LookinBody Web Service is only required for your testing facility to manage and track your client's InBody Tests via our Cloud Service.

The InBody unit will connect to the internet using either a WIFI or LAN connection, and verify the account status by logging into the web service. Once verified individuals testing on the unit will enter in their mobile number which will be relayed to the service allowing for the results to be synced to the app automatically. To ensure that the sync occurs in real time, please be sure to have a strong WIFI connection, an active subscription, and the correct mobile number entered in.